Sacred Cows Make the Best Burgers: Developing Change-Ready People and Organizations by Robert J. Kriegel & David Brandt

Author:Robert J. Kriegel & David Brandt [Kriegel, Robert J.]
Language: eng
Format: epub
Tags: BUS000000
ISBN: 9780446550093
Publisher: Grand Central Publishing
Published: 2008-10-30T04:00:00+00:00

Tell it like it is.

When asked what he'd like to be remembered for, Don Shula, the winningest coach in National Football League history, said simply that he always told the truth: “I didn't lie to anyone.”17

General Electric's Jack Welch, one of the winningest leaders in American business, knows the importance of openness and honesty. “How do you bring people into the change process?” asks Welch. “Start with reality. Get all the facts out. Give people a rationale for change, laying it out in the clearest, most dramatic terms. When everybody gets the same facts, they'll generally come to the same conclusion. Only after everyone agrees on the reality…can you begin to get the buy-in .. .”18

Welch knows that sometimes telling the truth isn't pleasant. “People always ask, ‘Is the change over? Can we stop now?’ You've got to tell them, ‘No, it's just begun.’ Leaders must create an atmosphere where people understand that change is a continuing process, not an event.”19

Leadership guru Warren Bennis stresses, “Top managers must set the example by being open and confronting issues openly with subordinates…they must bring disagreements into the open and work through them. Self-disclosure earns trust from others who then feel safe to expose their own thoughts.”20

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